• Q + A

Product Information

All of your product is locally produced in Western Canada. The majority of our product is cut, sewn, and packaged in either our Lloydminster or Red Deer shop. We have a team of very talented and hard working mothers and grandmothers. We only use high quality fabrics and supplies and each piece is quality checked by our team.

During the busy season and when we are preparing for wholesale orders we do hire a third-party manufacturer our of British Columbia to help us produce mass stock.

This year you will find new toys, home decor and other fun stuff coming to our shop. These items are all sourced out across Canada and the US.

The majority of our product is made from a bamboo cotton blend (BCB). It is a buttery soft knit fabric that has some stretch to it.

Bamboo Terry Cotton (heavier weight) - a fabric our crewnecks, pocket joggers and hoodies are made from.

Bamboo Fleece Cotton (heavy weight) - a fabric our unisex crewnecks, lounge sweaters and sweats are made from.

Bamboo Jersey (light weight) - a fabric our Olivia dress, tee shirts and lounge shirts are made from. This fabric has a bit more flow than our Bamboo Terry Cotton.

Ribbed Knit (medium weight) - a fabric our ribbed beanies and some of our finishes are made from.

Waffle Knit (medium weight) - we use this fabric to make our waffle knit lounge shirt, shorts, and henley onesies.

Faux Leather (medium weight) -a fabric made from vegan faux leather which has stretch to it. We offer leggings, scrunchies and flown skirt made from this material.

Our Bamboo Blends are made from 66% Rayon from Bamboo, 28% Cotton & 6% Spandex.

Faux Leather is made from 92% Polyester & 8% Spandex.

The solid colours are:

Bone (offwhite), Heather Grey, Black, Biscotti (light brown), Sage (light green) and Moroccan (blue).

The prints are:

Dino, Rainbow and Sage Leaf (exclusive to our website - coming in May).

Prior to checking out - click on the cart page to view your order. In the "Notes to Posh & Cozy" - please identify any of the customization information regarding your order - then proceed to checkout.

If you are not sure if the note went through - please email our warehouse manager at onlinesorders@poshandcozy.com within 12 hours of submitting your order. Please reference your order number, the size and colour of the crewneck you'd like to customize.

Traditionally - Biscotti and Sage is printed in black, and the Moroccan is printed in black and white. If it is a more masculine or unisex print - it comes in black but if it is a feminine print it comes in white.

The Heather Grey and Bone pieces are always printed in Black, and the Black items are always printed in White.

Product Sizing and Care Information

We now offer product for the entire family. We have a large selection for both kids and youth. The kids sizing runs from NB-4T and the youth sizing fits from 5T-12T and is offered in XS-XXL. All of our products have product sizing information linked to their page.

We also have an Women's Collection that we now offer XS-XL to 3X.

Our Unisex Collection was designed for Men but is a popular item for Women as well. Sizing options run from XS-XXXL. The Unisex Crewneck fits slightly longer and wider than the Women's Crewneck, and we also offer a Unisex Hoodie.

Please see our sizing chart for more details on measurements and recommended sizing on the specific product information. If you have further questions email us at shop@poshandcozy.com

Yes - all of our product is machine washable. We recommend turning it inside out and cold wash. We do not pre-wash our material and we recommend hang to dry. All items can shrink up to 20% in length and 5% in width.

Super quick and easy diaper changes that do not require buttons, snaps or zippers. Simply pull down the stretchy neckline for easy on/easy off with no hassles. 

Yes, it is completely normal. When we heat press the vinyl print onto your crewneck - it sometimes leaves a square stain. This is from the heat press and it will wash away after it's first wash cycle.

Our Order Policies

Currently we offer calibrated shipping options with FedEx and a fixed rate with Canada Post ($12). Fedex is the more reliable option for shipping within Canada - so we recommend choosing from their options. Please note that our order processing includes 4-14 business days at our most busiest times of the year. Please note current processing time upon checkout

For Canadian Shipping we have five (5) options:

Free Local Pick Up - at our Lloydminster Warehouse. Once you receive email confirmation that your order is ready for pick up - please visit our shop during business hours to pick up your order.

Canada Post Expedited Parcel - across Canada includes $100 coverage, 2-5 business days depending on your location.

FedEx Ground - across Canada includes $100 coverage, 2-5 business days depending on your location.

FedEx Priority Overnight - across Canada includes $100 coverage, 2 business days within Canada.

Free Shipping - For orders over a value of $250 or more after all discounts have been applied.

For USA Shipping we have four (4) options.

Tracked Packet - USA - 4-7 business days and includes $100 coverage

Expedited Parcel - USA - 4-7 business days and includes $100 coverage - additional coverage available.

Express Post USA - 2-3 business days. Includes $100 coverage - additional coverage available.

Free Shipping - For orders over a value of $250 CDN or more after all discounts have been applied.

We can try our best to accomodate any changes requested - but we can't always guarantee it. Please make sure to double check your order prior to checkout and payment. If you would like to request a change please email us at onlineorders@poshandcozy.com

Please email our lovely shop manager. You can reach her at shop@poshandcozy.com.

If it is regarding an existing order please reference the order number in the subject line. She will do her best to get back to you in a timely manner. Please allow 1-3 business days for reply.

We apologize but discount codes cannot be stacked and are not applicable to discounted items at any time - this includes one time sales.

At the time of purchase only one coupon code per purchase can be used. Please note all discounted and sale items are final sale.

Please see our defect and return policies by clicking HERE!

Yes we do! Please email us at wholesaleorders@poshandcozy.com with the following information:

Store Name

Personal Name

Location

Instagram Handle

Online or Brick & Mortar

We will follow up and send you the current Lookbook and Order Form. Please note we have a $400 order minimum.

We are currently taking a small amount of Immediate orders for our SS22 Collection. We also have our FW22 Collection available for pre-order - these orders will close at the beginning of November.

Returns & Exchanges

Please see our return and exchange policies HERE!

All sale items are final. This includes items purchased with a discount code (including free shipping) or purchased during a sale put on by Posh & Cozy.