• Q + A

Product Information

All of your product is locally produced in Western Canada. The majority of our product is cut, sewn, and packaged in either our Lloydminster or Red Deer shop. We have a team of very talented and hard working mothers and grandmothers. We only use high quality fabrics and supplies and each piece is quality checked by our team.

During the busy season and when we are preparing for wholesale orders we do hire a third-party manufacturer our of British Columbia to help us produce mass stock.

This year you will find new toys, home decor and other fun stuff coming to our shop. These items are all sourced out across Canada and the US.

The majority of our product is made from a bamboo cotton blend (BCB). It is a buttery soft knit fabric so it has some stretch to it.

We have a light weight and a heavy weight option. The heavy weight BCB is used to make crewnecks, pocket joggers, bamboo leggings, pom pom toques, fall/winter dresses and kids rompers.

The light weight BCB is used to make our topknots, beanies, tank tops, biker shorts, woman's rompers, spring/summer dresses, tee shirts and scrunchies.

We also carry a faux leather fabric made from vegan faux leather which has stretch to it. We offer a legging, a skinny harem and accessories made from this beautiful fabric.

Our Bamboo Cotton Blend is made from 66% Rayon from Bamboo, 28% Cotton & 6% Spandex.

Faux Leather is made from 92% Polyester & 8% Spandex.

The solid colours are:

Bone (offwhite), Heather Grey, Black, Crimson (burgundy), Rust (brown), and Raven (faded black)

The prints are:

Rust Tree, Crimson Bow, Rust Splatter & Rust Tie Dye (the later of the two are exclusive to our website)

Prior to checking out - click on the cart page to view your order. In the "Notes to Posh & Cozy" - please identify any of the customization information regarding your order - then proceed to checkout.

If you are not sure if the note went through - please email our warehouse manager at poshandcozy@outlook.com within 12 hours of submitting your order. Please reference your order number, the size and colour of the crewneck you'd like to customize.

Traditionally - Rust is printed with black vinyl and the Crimson & Raven are printed with white vinyl.

The Heather Grey and Bone pieces are always printed in Black, and the Black items are always printed in White.

If you would like to special request a colour - please email our Warehouse Manager at poshandcozy@outlook.com after you submit your order. Please reference your order number and the specific product and size you want modified. We cannot guarantee requests.

Product Sizing and Care Information

We now offer product for the entire family. We have a large selection for both kids and youth. The kids sizing runs from NB-4T and the youth sizing fits from 5T-12T and is offered in XS-XXL. All of our products have product sizing information linked to their page.

We also have an Women's Collection that we now offer XS-XL, and 1X-3X. Our Unisex Collection was designed for Men but is a popular item for Women as well. Sizing options run from XS-XXXL. The Unisex Crewneck fits slightly longer and wider than the Women's Crewneck, and we also offer a Unisex Hoodie.

Please see our sizing chart for more details on measurements and recommended sizing on the specific product information. If you have further questions email us at poshandcozy@outlook.com

Yes - all of our product is machine washable. We recommend turning it inside out and cold wash. We do not pre-wash our material and we recommend hang to dry.

Super quick and easy diaper changes that do not require buttons, snaps or zippers. Simply pull down the stretchy neckline for easy on/easy off with no hassles. 

Yes, it is completely normal. When we heat press the vinyl print onto your crewneck - it sometimes leaves a square stain. This is from the heat press and it will wash away after it's first cleaning.

Our Order Policies

Currently we offer calibrated shipping options with both Canada Post and FedEx. Fedex is the more reliable option for shipping within Canada - so we recommend choosing from their options. Please note that our order processing includes 4-14 business days at our most busiest times of the year. Please note current processing time upon checkout

For Canadian Shipping we have five (5) options:

Free Local Pick Up - at our Lloydminster Warehouse. Once you receive email confirmation that your order is ready for pick up - please visit our shop during business hours to pick up your order.

Canada Post Expedited Parcel - across Canada includes $100 coverage, 2-5 business days depending on your location.

FedEx Ground - across Canada includes $100 coverage, 2-5 business days depending on your location.

FedEx Priority Overnight - across Canada includes $100 coverage, 2 business days within Canada.

Free Shipping - For orders over a value of $250 or more after all discounts have been applied.

For USA Shipping we have four (4) options.

Tracked Packet - USA - 4-7 business days and includes $100 coverage

Expedited Parcel - USA - 4-7 business days and includes $100 coverage - additional coverage available.

Express Post USA - 2-3 business days. Includes $100 coverage - additional coverage available.

Free Shipping - For orders over a value of $250 CDN or more after all discounts have been applied.

We can try our best to accomodate any changes requested - but we can't always guarantee it. Please make sure to double check your order prior to checkout and payment. If you would like to request a change please email us at poshandcozy@outlook.com.

Please email our lovely shop manager. You can reach her at poshandcozy@outlook.com. If it is regarding an existing order please reference the order number in the subject. She will do her best to get back to you in a timely manner. Please allow 1-3 business days for reply.

We apologize but discount codes cannot be stacked and are not applicable to discounted items at any time - this includes one time sales. At the time of purchase only one coupon code per purchase can be used. Please note all discounted and sale items are final sale.

Please see our defect and return policies by clicking HERE!

Yes we do! Please email us at wholesale@poshandcozy.com with the following information:

Store Name

Personal Name

Location

Instagram Handle

Online or Brick & Mortar

We will follow up and send you the current Lookbook and Order Form. Please note we have a $400 order minimum.

We are currently taking a small amount of Immediate orders for our FW21 Collection. We also have our SS22 Collection available for pre-order - these orders will close at the beginning of November.