Our Fall Winter 2019 Collection is now AVAILABLE!

Shipping & Returns

Payment

We accept Paypal, Etransfer, Mastercard, Visa & American Express through our website.

Please email your etransfer to poshandcozy@outlook.com and make the password poshandcozy

Returns

Due to the custom nature of our business being primarily handmade items, all sales are final. If after receiving your items, there is a defect, please contact pandclloydship@outlook.com and we will replace the item. In some cases we do offer exchange on same season product.

Custom orders - please be specific at checkout.  

Wholesale - we will do replacement of kind or store credit on unwashed, tagged pieces within 30 days of payment. All other sales are final. 

Shipping

After making an order, your package will be shipped in 4-7 business days. Sometimes due to life's unpredictability, it may ship earlier or it may take a little longer. Please feel free to contact us at pandclloydshop@outlook.com for any delivery or shipping inquiries

We ship to Canada, USA, and internationally. 

CANADA

Local Pick Up (FREE) - we offer two locations for local pick up - so if you live within the vicinity we highly recommend these local pick up cities in Alberta - Red Deer or Lloydminster.

  • Local Pick Up (RED DEER) - once you receive your confirmation of shipping email you can pick up locally at our friends downtown at Stella Bean Sweets. The address for pick up is 4808 50th Avenue and they are open on Mon-Wed 7:30-5, Thur 7:30-5:30, Fri 7:30-6 and Sat 9-4. (10-15 Business Days)
  • Local Pick Up (LLOYDMINSTER) - once you receive your confirmation of shipping email you can pick up locally at our NEW! Shop downtown at Bay 4 4517 50th Avenue on Mon/Wed 10-5 or Tue/Thur 10-2. Please provide your name and order number.

Untracked Parcel ($5) - A few single items from our store can be shipped untracked. If you want a cheaper option for shipping - please select untracked parcel. This option takes 6+ business days to ship across Canada. The benefit of this option is it will save you money but unfortunately lost or damaged items will be the responsibility of the customer. Items that can ship this method include beanies and topknots.

Tracked Package ($12) - At this time the delivery option takes 4-7 business days depending where in Canada you live. This option comes with a tracking number so if the parcel is lost in the mail we can re-send it at no extra charge - once a claim has been filed with Canada Post. This shipment is guaranteed 2-6 business days once shipped.

Rushed Package ($20) - This delivery option will be shipped on your terms. Please contact us to inquire before selecting this shipping method. We can sometimes ship as quickly as 2-4 business days depending when your Rush Order is requested.

USA

Tracked Package ($15) - At this time this delivery option takes 7-14 business days depending where in the USA you live. This option comes with a tracking number so if the parcel is lost in the mail we can re-send it at no extra charge. This shipment is guaranteed 4-5 business days once shipped.

Rushed Package ($40) - This delivery option will be shipped on your terms. Please contact us to inquire before selecting this shipping method. We can sometimes ship as quickly as 2-3 business days depending when your Rush Order is required and maximum 4-6 business days. 

INTERNATIONAL

Tracked Package ($45) - This delivery option takes 10-20 business days depending where in the world we are shipping. Please contact us for a quote before ordering. This option comes with a tracking number so if the parcel is lost in the mail we can re-send it at no extra charge.