Shipping & Returns

Payment

We accept Paypal, Etransfer, Mastercard, Visa & American Express through our website.

Please email your etransfer to poshandcozy@outlook.com and make the password poshandcozy

Returns

Due to the custom nature of our business being primarily handmade items, all sales are final. If after receiving your items, there is a defect, please contact poshandcozy@outlook.com and we will replace the item. In some cases we do offer exchange on same season product.

Shipping

After making an order, your package will be shipped in 10-15 business days. Sometimes due to life's unpredictability, it may ship earlier or it may take a little longer, but don't worry, we will let you know.  

We ship to Canada, USA, and internationally.  

CANADA

Local Pick Up (FREE) - we offer two locations for local pick up - so if you live within the vicinity we highly recommend these local pick up cities in Alberta - Red Deer or Lloydminster.

Untracked Parcel ($5) - A few single items from our store can be shipped untracked. If you want a cheaper option for shipping - please select untracked parcel. This option takes 6+ business days to ship across Canada. The benefit of this option is it will save you money but unfortunately lost or damaged items will be the responsibility of the customer.

Tracked Package ($12) - This delivery option takes 3-7 business days depending where in Canada you live. This option comes with a tracking number so if the parcel is lost in the mail we can re-send it at no extra charge.

Rushed Package ($20) - This delivery option will be shipped on your terms. Please contact us to inquire before selecting this shipping method. We can sometimes ship as quickly as 1-2 business days depending when your Rush Order is required.

USA

Tracked Package ($15) - This delivery option takes 6-10 business days depending where in the USA you live. This option comes with a tracking number so if the parcel is lost in the mail we can re-send it at no extra charge.

Rushed Package ($40) - This delivery option will be shipped on your terms. Please contact us to inquire before selecting this shipping method. We can sometimes ship as quickly as 1-2 business days depending when your Rush Order is required. 

INTERNATIONAL

Tracked Package ($40) - This delivery option takes 10-20 business days depending where in the world we are shipping. Please contact us for a quote before ordering. This option comes with a tracking number so if the parcel is lost in the mail we can re-send it at no extra charge.

 

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